Engines / Sterndrives / Long Blocks / Powerheads / Gearcases / Inflatable Boats are not returnable after shipped from manufacturer’s warehouse.
Purchaser of listed items “must check original serial numbers” and are responsible for choice of product ordered.
All items not in-stock at PRO BOATS facility are considered Special Order and are not returnable.
Any defects or Warranty Issues can be addressed by any Authorized Mercruiser Service Center; under Mercury Warranty Policy.
Administration Fees are non-refundable – no-exceptions period.
Items shipped to Purchaser that are incorrect shall be replaced with correct item and PRO BOATS shall provide return shipment; purchaser must notify PRO BOATS of incorrect item within 3-days of receipt.
Any damaged, broken or non-operative items covered under Mercury Warranty and once installed can be repaired or replaced by any authorized Mercrusier dealer.
Any shipments with missing items be should reported immediately to PRO BOATS and Freight company.
All items are shipped F.O.B. Point of Origin.
PRO BOATS shall provide Client with name of Freight company and Tracking Number after shipment of items.
Freight damage is covered by Freight company insurance and freight company should be notified immediately.
Damage must be photographed and e-mailed to Freight company and PRO BOATS.