Return Policy for Power Assemblies, Boats, etc.


  • Engines / Sterndrives / Long Blocks / Powerheads / Gearcases / Inflatable Boats are not returnable after shipped from manufacturer’s warehouse.

  • Purchaser of listed items “must check original serial numbers” and are responsible for choice of product ordered.

  • All items not in-stock at PRO BOATS facility are considered Special Order and are not returnable.

  • Any defects or Warranty Issues can be addressed by any Authorized Mercruiser Service Center; under Mercury Warranty Policy.

  • Administration Fees are non-refundable – no-exceptions period.

  • Items shipped to Purchaser that are incorrect shall be replaced with correct item and PRO BOATS shall provide return shipment; purchaser must notify PRO BOATS of incorrect item within 3-days of receipt.

  • Any damaged, broken or non-operative items covered under Mercury Warranty and once installed can be repaired or replaced by any authorized Mercrusier dealer.

  • Any shipments with missing items be should reported immediately to PRO BOATS and Freight company.

  • All items are shipped F.O.B. Point of Origin.

  • PRO BOATS shall provide Client with name of Freight company and Tracking Number after shipment of items.

  • Freight damage is covered by Freight company insurance and freight company should be notified immediately.

  • Damage must be photographed and e-mailed to Freight company and PRO BOATS.