Service Request

Mercury Premier Service

Mercury evaluates the service performance of its dealers and assigns its highest rating of “Mercury Premier ” to those demonstrating an exceptional commitment to service.

Earning a Mercury Premier Service rating means a dealer:

  • Achieves a 12-month service CSI (Customer Satisfaction Index) score above the national average.
  • Possesses all necessary service tools, test equipment, manuals and parts books.
  • Employs at least one Certified or Master technician.
  • Provides timely service for all Mercury Marine customers.
  • Offers extended service hours and mobile service, when appropriate.
  • Uses, displays and stocks adequate inventory of genuine Mercury Precision Parts.
  • Offers a clean, neat shop with well-organized tools and service literature.

FOR SERVICE APPOINTMENT FILL OUT SERVICE REQUEST FORM BELOW, OR CALL US AT 909-599-0531

  1. Outboards & Mercruisers should be Serviced Annually or every 100 Hours;(whichever comes first).
  2. Mercury Race Engine schedules & requirements vary depending on engine model.

Please contact us for requirements of your Race engine.

Annual Services by PRO BOATS include servicing engine, boat & trailer, plus lake testing; with Mercury CDS Computer Diagnostic System where applicable. We use Mercury Marine Maintenance Items & Lubricants.

NOTE: Annual Services are billed at Flat Rate for Labor + Service Parts. Additional repairs completed which are not annual service related are billed at Flat Rate, upon Client Approval.

Service Request Form

By Phone - Morning,By Phone - Afternoon,By Phone - Evening,By Email,By Fax
Lube/Oil Change,Complete Tune-Up,Part Replacement,Basic Service,Other